{"@context":"https://schema.org/","@type":"JobPosting","title":"Business Analyst (Healthcare Technology)","description":"Key Responsibilities

Business Analysis & Requirements Gathering
Analyze and assess business processes within hospitals, clinics, and HIS (Hospital Information System) modules, including Registration, Clinical Examination, Billing, Pharmacy, Laboratory, Health Insurance, and related functions.
Gather, clarify, and prioritize requirements from clients and stakeholders, including doctors, nurses, accountants, and hospital administrators.
Conduct gap analysis between current workflows and proposed technology solutions, recommending improvements tailored to healthcare operations.
Documentation & Requirement Specification
Prepare business analysis documents, including Business Requirement Documents (BRD), Software Requirement Specifications (SRS), User Stories, Use Cases, and Process Flow Diagrams.
Define business requirements for integrations between healthcare systems and external platforms such as patient applications, self-service kiosks, payment gateways, and AI systems.
Support the development of data dictionaries and document data structures and data flows for system development and integration purposes.
Stakeholder Management & Project Coordination
Act as the liaison between healthcare clients and the development team, ensuring business requirements are accurately understood and implemented.
Work closely with developers to clarify requirements throughout the design and development process.
Develop business test scenarios, support User Acceptance Testing (UAT), and participate in solution validation with clients.
Monitor project progress, manage change requests, and ensure alignment between project scope and implementation.

Requirements

Bachelor's Degree or Diploma in Information Technology, Healthcare, Healthcare Management, or related fields.
Practical experience and strong understanding of healthcare operations, including hospital/clinic workflows or Hospital Information Systems (HIS). This is a mandatory requirement for the role.
Good understanding of healthcare service workflows and health insurance (BHYT) reimbursement processes.
Strong analytical, logical thinking, and problem-solving skills.
Ability to create clear and structured business analysis documentation (BRD, SRS, User Stories, etc.).
Strong communication, interviewing, and presentation skills, with the ability to work effectively with both business users and technical teams.
Basic SQL querying skills and knowledge of system integration concepts (API/REST, JSON/XML) are advantageous.

Highly Preferred

Previous experience as a Business Analyst for healthcare technology products or projects such as HIS, EMR/EHR (Electronic Medical Records), telemedicine platforms, or patient applications.
Healthcare professionals (doctors, nurses, pharmacists, laboratory technicians, etc.) transitioning into technology-related roles.
Experience working with Health Insurance, Pharmacy, Billing, and Laboratory modules.
Knowledge of healthcare interoperability standards such as HL7 and FHIR.
Familiarity with process modeling and wireframing tools (BPMN, Figma, draw.io, etc.) and requirement management tools (Jira, Confluence, etc.).

Benefits

Competitive salary based on qualifications and experience.
Social insurance and statutory benefits in accordance with Vietnamese labor regulations.
Opportunity to work on digital transformation projects within the healthcare sector.
Professional, innovative, and collaborative working environment.
Career development opportunities in healthcare technology and business analysis.
Team-building activities, company events, and annual celebrations.

Location:

Hiep Binh Phuoc Ward, Thu Duc City, Ho Chi Minh City","datePosted":"2026-06-17","hiringOrganization":{"@type":"Organization"},"employmentType":"onsite"}